Resolved -
Issue is resolved, and affected components are confirmed to be operational again.
Dec 20, 00:28 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 19, 22:42 UTC
Update -
We have identified an issue causing the following symptoms:
- Atlas Data Explorer connections and queries failing
- Atlas Data Federation and Online Archive queries failing, as well as the creation of new Data Federation or Online Archive instances
- Atlas Stream Processing being interrupted
- MongoDB Charts data being delayed
Affected users will see the above symptoms, often with timeout or host not found errors.
Underlying cluster health is unaffected, including Atlas search queries.
Additionally, Vercel users may not be able to get directly to Atlas from within Vercel. As a workaround, users are encouraged to login directly to Atlas at cloud.mongodb.com
Dec 19, 21:57 UTC
Identified -
We have identified an issue causing the following symptoms:
- Atlas Data Explorer connections and queries failing
- Atlas Data Federation and Online Archive queries failing
- Atlas Stream Processing being interrupted
- MongoDB Charts data being delayed
Affected users will see the above symptoms, often with timeout or host not found errors.
Underlying cluster health is unaffected, including Atlas search queries.
Dec 19, 21:51 UTC
Update -
We are continuing to investigate this issue.
Dec 19, 21:46 UTC
Investigating -
We are investigating report of issues connecting and authenticating to Atlas Data Federation and Online Archive instances.
Dec 19, 21:45 UTC