Investigating - We are currently experiencing degraded service with our DataDog integration for several DataDog regions. This may result in incomplete metrics, or issues with alerting for customers using the DataDog integration.
We are investigating this issue.
Jan 30, 2026 - 01:00 UTC
MongoDB Cloud
Degraded Performance
MongoDB Support Portal
Operational
MongoDB Atlas App Services and Device Sync
Operational
MongoDB Atlas Data Federation and Online Archive
Operational
Please note that this is courtesy notice and no action is required from you if you do not pin intermediate certificates from Let's Encrypt (LE) and/or Google Trust Services (GTS) in your environment when connecting to Atlas dedicated clusters.
Let's Encrypt (LE) and Google Trust Services (GTS) have issued additional intermediate certificates to their services. Intermediate certificates act as a secure bridge between root CAs (e.g. LE/GTS) and end entities to streamline management and reduce risk. We want to emphasize that the changes mentioned below related to intermediate certificate authority are not made by MongoDB but by LE and GTS sometime in 2026 which are the Certificate Authority (CA) providers for TLS certificates for all MongoDB Atlas clusters.
Resolved -
This incident has been resolved.
Jan 29, 23:55 UTC
Monitoring -
We have deployed a fix and are seeing activity feed pages load again.
Jan 29, 23:54 UTC
Update -
The revert of the recent change did not meaningfully help the situation. However, we have looked into the issue more and have a better idea of the root cause. We will have another update shortly.
Jan 29, 23:34 UTC
Update -
We are reverting a recent change in one of the impacted services. We will have an update after that rolls out.
Jan 29, 23:24 UTC
Investigating -
We are currently investigating an issue with the activity feed. We will update as the we learn more.
Jan 29, 22:30 UTC