Update - We are continuing to monitor for any further issues.
Sep 03, 2026 - 16:47 UTC
Monitoring - Please follow the original status post for updates on AWS me-central-1 and AWS me-south-1 issues.
Sep 03, 2026 - 16:44 UTC
MongoDB Cloud Operational
MongoDB Support Portal Operational
MongoDB Atlas App Services and Device Sync Operational
MongoDB Atlas Data Federation and Online Archive Operational
MongoDB Atlas Search Operational
MongoDB Charts Operational
MongoDB Atlas Stream Processing Operational
MongoDB Atlas for Government Operational
VoyageAI Embedding and Reranking Models Operational
MongoDB Atlas Agent Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - This incident has been resolved.
Oct 9, 18:17 UTC
Monitoring - A fix has been deployed and we are monitoring.
Oct 9, 17:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 9, 16:30 UTC
Investigating - Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet.

We have identified the issue and are working on a fix.

Oct 9, 16:29 UTC
Resolved - This incident has been resolved.
Oct 9, 15:46 UTC
Monitoring - We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.
Oct 9, 14:43 UTC
Investigating - We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.
Oct 9, 13:11 UTC

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Resolved - This incident has been resolved.
Oct 2, 05:02 UTC
Identified - Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment.

Existing Charts projects are not affected.

Oct 2, 00:01 UTC