[Atlas for Government] Data plane node logs unavailable for last 6 days

Incident Report for MongoDB Cloud

Resolved

The data plane node log download has recovered.
Posted May 22, 2026 - 22:17 UTC

Monitoring

We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.
Posted May 22, 2026 - 21:17 UTC

Investigating

The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.
Posted May 22, 2026 - 20:32 UTC
This incident affected: MongoDB Atlas for Government.
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