GCP Availability Zone europe-west2-b connectivity issues

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 20:09 UTC

Monitoring

We are seeing signs of Availability Zone connectivity improving and are continuing to monitor.

Posted Oct 20, 2026 - 11:43 UTC

Update

The Google Cloud status page has been updated to report further information, follow this link for details https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

Posted Oct 20, 2026 - 08:38 UTC

Identified

Since 0600 UTC we have observed cluster node connectivity issues isolated to a single availability zone, GCP europe-west2-b.

Atlas clusters are distributed across multiple AZs and 3-node clusters can continue to serve reads and writes from nodes in the other 2 Availability Zones in this region.

We are working with our partners to resolve the cause of the issue and restore service to the affected nodes.

Posted Oct 20, 2026 - 07:32 UTC

This incident affected: MongoDB Cloud.